Pre order policy

Dan River Antiques

Pre-Order Policy
 

Ships on release
On or shortly after street date
Price locked
Never adjusted after purchase
Cancel anytime
Full refund before shipping
This Pre-Order Policy explains how presale and pre-order purchases work at Dan River Antiques. By placing a pre-order, you agree to the terms below. It works alongside our Shipping Policy, Refund & Return Policy, and Terms of Service.

What Is a Pre-Order?
A pre-order (or presale) lets you reserve a product — most often a new trading card release — before it's officially available, so you can secure sought-after product that may sell out quickly.

When Pre-Orders Ship
Pre-order items ship on or shortly after the product's official release date, not at the time of purchase.
The expected release date is shown on the product page and in your order confirmation email.
Release dates are set by manufacturers and distributors and may occasionally change. If a date shifts significantly, we notify you by email.
Payment & Pricing
Payment is collected at the time you place your pre-order, which reserves your product.
Pre-order pricing is locked at purchase. If the market price rises or falls before release, your price will not change — and we will never cancel your order because a product's value increased.
Mixed Orders (Pre-Order + In-Stock)
If your order contains both pre-order and in-stock items, the entire order ships together once all items are available. To receive in-stock items sooner, please place them in a separate order.

Cancellations & Refunds
You may cancel a pre-order for a full refund at any time before it ships. Email support@dannriver.shop with your order number.
Once a pre-order item has shipped, our standard Refund & Return Policy applies (30-day window, prepaid return shipping, no restocking fees).
If a release is canceled by the manufacturer, or we are otherwise unable to fulfill your pre-order, you receive a full refund automatically.
Changes to Release Dates
Because release dates are outside our control, occasional delays can happen. A manufacturer's date change is not a defect in your order, and it doesn't obligate us beyond fulfilling your pre-order or, at your request, refunding it in full. We will always keep you informed of significant changes.

Pre-order questions?

Email support@dannriver.shop with your order number — or check your reservation on our Track Your Order page.